Zyom provides consulting services for the design and implementation of new business processes and tools to reduce total operational costs. This ensures that the processes and tools are effectively deployed and yield desired results.

Zyom's service offerings are:

1. Business consulting services:

• Operational Cost Management - Diagnostic & Design Services: These services use Zyom’s analytical framework to diagnose total operational costs and identify sources of controllable costs that have not been addressed. After initial investigation, these services identify opportunities to minimize controllable costs, design and develop a tailored business process, identify and develop related requirements (organizational, systems capabilities) to control these costs.
• Supply Chain Management Services: These Services support Operations and Supply Chain executives on strategic initiatives requiring significant process transformation (such as implementing new supply chain planning processes, new product launch process, etc.). Zyom personnel can play critical project leadership, educator or other hands-on roles in facilitating and implementing significant process changes.

• Zyom software Implementation: This service leverages Zyom Software tools for rapid deployment of new business processes, workflows, analytics and execution management capabilities for operational cost management. This service facilitates detailed implementation of required Software capabilities, training and business integration of these capabilities.
  
  
• Enterprise Software Design & Development Services: Often business users find their existing enterprise software systems (such as ERP, APS, PDM¹, Data Warehouse) lack the depth of capabilities required to support their business process related to managing operational costs. Typically, this occurs when new "workflows" are required that run across multiple software systems, or "analysis/ reporting" type capabilities that need to pull data from such different software systems.
  
  This service utilizes Zyom’s extensive experience in "synthesizing" new software solutions from existing software systems to drive down operational costs.

• The downfall of most process changes is that the primary users revert back to their "old ways" no sooner has the management attention being taken off their function, or consultants leave. Effective process change requires a sustained effort on the part of management as well as the key business personnel, to ensure the new process and/or tools are adopted and "internalized". Zyom personnel have deep and detailed experience implementing such process changes in companies after systems ‘go live into production’, or the ‘official cutover into using new processes’. Zyom offers a complete menu of ‘change management’ services that encompasses:
  
  
• Implementation of changes in process metrics, roles and hand-offs
• Documentation of changes and daily/ weekly/ monthly operating procedures, and
• Education tailored to individuals and teams

Zyom Services Methodology
Following is an outline of Zyom's Services methodology which ensures successful implementations.

• Review of 'As is' business process
• Root Cause Analysis & Data Collection
• Data Analysis, Process 'gaps' identification, ‘To-Be' process Design
• Process 'Tryout', Validation, & business integration
• Review, identify and specify ‘gaps' in Systems' capabilities
• Develop Roadmap for the implementation of system capabilities
• Design, Test, Deploy and ‘Go live' with new processes and systems capabilities
• Stabilization and transition of support to internal IT team and Zyom Help-Desk.

The Zyom team has in-depth experience architecting and implementing enterprise software solutions across several industries and platforms.

Your strategic advantage using Zyom Services:

• Operational experience in the supply chain and new product launch domains
• Significant change management experience in the PLM and SCM² areas
• Speedy delivery of desired results consistent with critical business objectives
• Rapid ROI - results delivered in less than 75 days.
• Low Total Cost of Ownership (TCO)