“In the high-tech electronics industry, where the proliferation of technologies and products is accelerating, every technology manufacturer and marketer needs to master the art and science of product lifecycle management. Winning companies integrate lifecycle management into the DNA of their company through the disciplined application of holistic planning methodologies and tools. Zyom is a purpose built company designed from inception to provide companies with innovative processes and tools necessary to optimize profitability and mitigate risks. Zyom’s management team has deep domain experience in product planning, life cycle management and supply chain operations across numerous vertical markets.” Michael Dodd, Chief Operating Officer, Executive Technology (former VP, Operations of Juniper Networks and CMO/COO at Targus)

Zyom’s innovation: A lifecycle approach to managing total operational cost

Zyom has taken a fresh approach to solving the problem of operational cost management in the Hi-tech Electronics and Consumer Goods industry – a lifecycle cost management approach - and has been very successful in implementing this approach. Lifecycle cost management empowers Operations team to work closely with cross-functional product teams and with external value-chain partners to reduce total operational costs by taking a lifecycle-centric approach to managing operational costs while looking across the extended supply chain.

Zyom’s solutions are a combination of specialized consulting services and software services.

1.) Operational Cost Management Process Diagnostic & Design – This hands-on consulting effort identifies and establishes the key changes required to improve operational cost management. Using an innovative 'Lifecycle Cost Management’ approach, this service targets the reduction of total operational costs.

• Uncover new sources of controllable operational costs
• Quantify the potential operational cost impact
• Develop new processes and metrics to minimize these costs
• Generate a roadmap for deploying all required changes (People, Processes & Systems)

2.) Software services and process change implementation– This utilizes Zyom’s extensive experience in the area of developing and synthesizing business software solutions. Zyom develops software solutions by leveraging existing enterprise data (resident in systems such as ERP, PDM, Data warehouse and spreadsheets) and extending it in one of the following ways:

i.) Provide a layer of ‘workflow’, 'cost-specific analytics’ and business intelligence to complement existing systems
ii.) Utilize Zyom’s purpose-built Lifecycle Cost Management software tools that are available 'on-demand'

Zyom’s software services equip cross-functional team members - Operations, Sales & Marketing, Engineering and Finance - with tools to improve operational cost management, and take control of the cost elements that appear ‘uncontrollable’.

Zyom software tools optimize Operational cost through:

• improved collaboration and cross-functional planning
• better management of data dispersed across individual desktops, systems and at partners (suppliers and CMs)
• better analytical insight to control operational costs

To ensure all supporting tools are deployed successfully, Zyom engages in a follow-through education-centric change management exercise. This closes the loop by facilitating the desired process changes.