About Zyom

Founded in 2003, Zyom has relentlessly focused on helping Operations teams at Product companies accelerate Demand Responsiveness and scale Operations profitably.

Our initial successes have been in the Communications, Wireless infrastructure and Consumer Electronics industries. However, Zyom's On-Demand System - MozartCC, our high-impact implementation approach, and specialized Operations consulting & support Services can be utilized across industries to enhance responsiveness of a company's Value Network and accelerate profitability.

The founding team brings deep and diverse experience in designing and deploying business process changes in cross functional operations - manufacturing supply chain operations, Sales Operations, product life-cycle and cost management domains.

Team Zyom blends a unique complement of capabilities - from deep domain experience in cross-functional Operations, to web-native systems development, a uniquely collaborative implementation approach, and its flagship MozartCC On-Demand system - giving you a unique operating advantage.

Leadership Profile

Rakesh Sharma - From Startup to Scale Up & Beyond

Rakesh, the CEO & Founder of Zyom, is an entrepreneurial change leader who delivers high impact, digital and process transformation in cross-functional operations across the hi-tech, networking and consumer electronics industries.

He has played key roles in developing technology solutions, processes, and operating tools for both hardware and software companies that faced significant technology, manufacturing, and other transitions faced during rapid scaling of operations.

At Zyom, he has worked closely with cross-functional (Supply Chain Operations, Sales, Finance & Product Line Management), as well as cross-enterprise teams (Manufacturing, Distribution & Channel partners) at companies such as Samsung Electronics, Ruckus Networks, and Cambium Networks to design and deliver significant transformative results. ...more

At a Samsung Electronics Business Unit, he worked with a cross-functional team to diagnose the root causes of a product transition that led to $ millions in excess and obsolete inventory.

He designed a new, systematic process supported by a software prototype, resulting in planned savings of $ Millions in material obsolescence cost, while simultaneously introducing newer technology with a performance/ price advantage.

At Ruckus Wireless, he supported the Operations leader and his team scale operations 9X (manufacturing & shipment volume) in 5 years, through a successful IPO and subsequently major corporate changes – mergers and spinoffs - while achieving sustained profitability, and keeping total operations’ cost low.

This was enabled by Zyom’s cloud-based solution, which was deployed in less than 3 weeks across multiple manufacturing sites, speeding up collaborative planning and improving plan precision, which helped improve on-time delivery significantly (over 20%), while minimizing unplanned spend, reducing inventory cost and cost to deliver product.

Cambium Networks has a vision of - scaling with profitability. After carefully vetting Rakesh and the Zyom team, they embarked on an ambitious system-enabled scaling initiative.

Given his deep and diverse past experiences leading software-led manufacturing planning and supply chain transformations at companies such as Hewlett-Packard (Compaq), Dell and 3M, he could pinpoint and architect what Cambium Ops needed to scale systematically.

Working across Cambium’s cross-functional Operations team, a system-enabled solution was put in place – which enabled a fast, closed loop, end-to-end process – from Demand Planning through eventual P.O. signals to suppliers.

The Impact – over 80% reduction in overall planning & execution cycle time, with 100% coverage of all Products sold, which was not possible in the past.

More recently he’s working with Cambium to reduce unplanned operational cost, which impacts total product cost adversely.

As time permits, Rakesh shares experiences and insights gained through the blog

He has presented in Operations forums such as International Business Forecasting, in Zyom webcasts, at conferences, and has been quoted in publications, such as Supply Chain Brain.

Before founding Zyom, Rakesh was the Vice President of Product Management at Agile Software (a PLM Software company, now part of Oracle), and Group Director of Strategic Hi-tech electronics industry sector at i2 Technologies (now, Blue Yonder).

Rakesh has a Masters in Industrial Engineering from Purdue University, a Bachelors in Manufacturing Science & Engineering from IIT Kharagpur, and has taken Business Management courses from Santa Clara University.

Rakesh has relentlessly supported operations teams globally, helping them build their team’s capabilities, and systems to support operations’ most vexing and persistent challenges, leveraging a team based out of the US, India, and Sri Lanka. less

Customer overview

Zyom has delivered its Operations and Lifecycle Profitability Management solutions at companies across the spectrum in the High-tech and Consumer Electronics industries.

Zyom solutions have been used by several Samsung companies, Ruckus Wireless, Cambium Networks, Aerohive Networks, 2Wire Inc. and Leapfrog (VTech).
Zyom has also enabled consulting-services led process transformation at solar/clean tech and consumer electronics companies.

Team & Industry impact

Zyom's leadership team brings extensive past experience in the High-tech electronics, Telecommunications, Consumer Goods and Industrial goods manufacturing industries from companies such as:

Hewlett-Packard/ Compaq, Dell, Motorola Mobility, Solectron (now Flex)
3M, American Airlines Cargo, Worthington Steel

High-Impact Process Design and System Deployment

Zyom has provided high impact solutions such as:

Deployed Mozart system to accelerate processes to support Ruckus Wireless Operations scale 10x, improving collaboration with CMs/ ODMs, and data-driven collaboration with Sales.
Impact - From pre-IPO to scale-up, IPO & beyond.

Implemented a Product Transition Management process and a system prototype to enable change for a Global 100 Hi-Tech Electronics Company.
Impact - Targeted reduction of $Millions in Product Transition costs.

Defined Process & deployed System to manage Operational-COGS (O-COGS) for 2Wire
Impact - To speed up & scale existing cost management processes (Spreadsheets).

Enabled process change via Mozart system to accelerate the new product (NPI) supply chain
Impact - Improved availability of new product prototypes.

(Past experience) Co-designed Operations processes and enterprise software architecture for world's largest computer maker (circa 1997-98), a strategic change initiative
Impact - To transform operating model from Build-to-Stock to Configure-to-Order, a competitive imperative.

Results-Driven

Significant measurable value delivered (a sample):

Compress Planning Cycle times from 14+ days to under 4 hours (improved on-time delivery, lower inventory E&O) [Networking products]
On-time Delivery improved by 25% & reduced Shortages [communications equipment maker]
Reduce cycle time to get predictable response from CMs by 40-60% [Wireless infrastructure products]
Process to reduce $ Millions in Product transition-generated inventory obsolescence [Global100 Hi-tech electronics company]

The Zyom difference

Team Zyom is passionate about supporting companies in increasing their profitability across lifecycles, through better processes and systems.

We do this via deep collaboration with our customers utilizing our home-grown and honed methodology to diagnose needs, architect/ re-architect & deliver solutions end-to-end, based on where they are in their development cycle, and their industry/ sub-industry needs.

Our primary customers are companies that design, manufacture & fulfill physical products working across global supply chains.

To ensure flawless delivery, we work closely with data from our customer's extended Value Networks - Tier1/Tier2 Supply Networks (CM/ODMs, Component makers), and Channel partners/ Customers, on the Demand side; to convert the initial (error-prone) partner data from our customer's Value Networks to quality inputs, refining data & insights along the way - utilizing processes, data analysis methodologies & analytics that has been honed over a decade (before the current ML/AI "hype-cycle" circa 2022/23).

Zyom's Mozart system enhances cross-functional Planning & Execution across manufacturing supply chains; speeding up collaboration across functions, making it more quality data and analytics driven.
The system is also utilized across the supply network (Tier1, Tier2, or CM/ODMs, and component suppliers) to accelerate getting quality data & insights and to ensure flawless inbound delivery, at the lowest cost.

Purpose-built analytics enables Supply Chain Operations support Sales Operations stay better aligned with customers & channel partners (in channel intensive selling environments), resulting in the rare combination of:

a Demand responsive Operations that is also extremely Cost Competitive.

And this gets companies ready for achieving the next leap - Profitability across Lifecycles.

Zyom has utilized and led innovations in cross-functional Operations and Lifecycle Profitability Management domains, and successfully implemented these at scale.

The Team is completely committed to the entire value delivery cycle from understanding the business requirements to delivering a total solution till value is realized, and the results show.

Customers of Zyom expect & receive the following:

High-value, high-impact business solutions based on deep domain experience
A Total solution - from initial assessment & analysis through design & process change implementation to system deployment and effective usage
Rapid results-biased implementation of Mozart and rapid enablement of all targeted processes, reducing total cost of ownership